Information We Collect and Use
We collect and make use of information which we need to conduct our business in order to provide you with exceptional financial products/services. We amass information about you from a wide variety of sources, including:
Securing your Privacy
For assisting you in the protection of private data, the following are our recommendations:
For further information about protecting password as well as taking other privacy measures regarding the security of financial data and user privacy, head over to Security Statement.
Maintaining Customers’ Information
We recognize that safeguarding and proper usage of personal information is our key social responsibility. Due to this reason, we endeavor to make every effort in order to assure that consumers’ private data is always used and protected as accorded by law.
Safeguarding Customers’ Information
The bank stores and also manages your personal information. We endeavor to keep it current and correct while using suitable security measures as well as safeguards to circumvent data leakages.
Prominence Bank also supervises and oversees resources deployed on the website for handling personal data.
Disclosure to Third Parties
We are obligated by law to refrain from disclosing personal information to third parties without the consent of our valued customers unless we are compelled to do so by law.
Accessing and Updating Your Private Information
You may request to update your personal information that we currently hold in our databases by contacting a representative of Prominence Bank.
We may require reimbursement for access to your information, which we have incurred during collating and retrieving the said information. It is requested that you specify the desired information you wish to gain access to, for us to retrieve it with immediate effect.
Please be kind to note that we reserve the right to deny access or correction of any information in situations where we are barred by law. In an event, the request is denied, we will provide the reason in writing regarding the denial.
When you send an email to Prominence Bank, we retain all the communications back and forth in order to deal with the pending inquiries and improving our service architecture.
When you access our website, our servers record information automatically, sent by your browser. This procedure is repeated for every customer, every time he visits.
Internet Protocol Addresses
An IP is a one of a kind address that is used by electronic devices to identify and communicate with users present on the network. Consider it as a street number of a phone number by which a computer recognizes another system on the internet. Just as a street address or a phone number is different, similarly, an IP address is always different for each device. For security purposes, we use your IP address to monitor login activity from time to time.
This feature allows us to compile the necessary information about our users from multiple locations on a single platform. For making use of this service, the account aggregation providers requires your login information and passcode. In such a case, it is your obligation to ensure that the company providing these services has the required security and privacy measures in place.
When you decide to repeal your relationship with the said service provider, we advise you to change your passcode and other information immediately. This will ensure your safety from misuse of information.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.